1. The Opportunity To Gain Is Greater Than The Chance To Lose
Every time we face a societal change, we face the possibility to gain or lose. I believe that your conference opportunity to expand is greater than your potential to lose. I believe that conferences will survive our missteps and cultural trends. Some will get it. Some won’t. And conferences will continue.
2. Conferences That Love Their Model More Than Their Mission Will Suffer
Some conferences and their organizational hosts won’t make it. The difference will be those that cling to their mission versus those that cling to their models. Consider the first automobile and the horse and buggy. The mission was faster and more comfortable transportation. The model was a horse and buggy. Consider the changes in media and publishing. The mission was entertainment, reading, and news. The model always shifts. Conferences organizers need to stay focused on their mission—leading, guiding and helping customers, gathering together to share experiences, connexity and NetWORTHing®, learning together, connecting vendors and customers—and be exceptionally innovative in their models—passive lectures versus peer learning and content versus engagement. Deal-making versus window shopping.
3. The Face To Face Conference Is Here To Stay
Read some blogger posts and comments and you’d think that we should give up on conferences. This is naïve. Sure some attendees will leave. Yet the face to face conference will continue. However, the successful conferences will shift and look different than they have in the past. People will always gather to do more than they could on their own. If the organization’s conference is not meeting the audience’s need, they’ll create their own meetup or participate on the fringes!
4. Conference Content Is Not King! Conference Peer Engagement Is!
Don’t be fooled by the rhetoric that content is king! Content, knowledge and information are now commodities. They are really inexpensive and easy to get. Who’s going to pay $1,500-$2,000 to attend a conference (registration, travel, lodging, expenses) for content when it’s everywhere? Conferences have to change their model so that they curate the right content for the right audience at the right time. And that curation must include audience participation, active peer learning and not consumption and passive listening.
5. Engagement Will Drive Conference Attendance Not The Other Way Around!
Conference organizers try to get people to attend, hoping that their attendance will drive engagement. This model is flipping. Attendees will attend conferences that create experiences where they can participate, interact and engage. Audiences are looking for physical and mental engagement over passive consumption. Engagement driving attendance is what connexity—community and connections—is really about. This is an exciting shift and meeting professionals must learn how to plan experiences that foster engagement. Scheduling speakers and networking will no longer be enough.
6. Conference Investments In Active Attendee Participation Experiences Out Weigh Spending On Passive Production Performances
Many conference organizers invest heavily in program productions, pageantry and passive performances. University of Northern Colorado Sociologist Dr. Josh Packardsays that today’s society is done with performance, production and pageantry. Attendees prefer active participation to passive consumption. They want to talk and share with others. They want to bring their questions, their doubts, their fears, their experience and their successes to the table. They are tired of being told what to do and consuming a passive experience.
7. Conferences Will Adopt And Nurture Radical Hospitality That Builds Authentic Community
Conference organizers will focus on creating spaces that create a comfortable third place that is conducive to relationship building. As Starbucks CEO Howard Schultz says, a third place is a place that fosters human connections like coffee shops. The medium is the message and conferences will intentionally build comfortable spaces for mingling, deal making, connecting, conversations and reflections.
Conferences will also intentionally schedule time for befriending; the opposite of speed networking. Relationships don’t just happen. Just because people are meeting in the same location doesn’t mean relationship are developing. They take deliberate thought, leadership and facilitations. We have diluted networking into the illusion of companionship without the demands of relationships. Genuine, fully engaged, face to face time is what really counts and conferences will build befriending experiences into their gatherings.
8. Conferences Will Adopt Fearless Conversations About Delicate And Controversial Topics Instead Of Avoiding The Obvious
Attendees want to discuss, deliberate and contemplate delicate, controversial real-world topics. They don’t want to hide their heads in the sand avoiding the obvious. They are looking for and attracted to safe conference experiences that develop strategic conversations that matter. Designing these type of experiences requires a new breed of conference organizers that understand how to foster authentic adult conversations that are invitational, safe and not polarizing.
Thanks for the great tips Jeff Hurt! (Velvet Chainsaw Consulting)
